Frequently Asked Questions
Find quick, direct answers to our most frequently asked questions. This directory addresses common installation inquiries, hardware standards, and product performance details. Use the categorized sections below to get immediate solutions and keep your project execution moving smoothly.
FAQ
Can I modify my standard gobo?
Yes, but additional fees will apply. Talk with your preferred dealer to sort out any additional questions you may have!
Can I order duplicate gobos if I lose or damage...
Yes—Apollo makes it easy to reorder exact duplicates of standard or custom designs. Provide your original order details or artwork.
Do you offer custom gobo design services?
Yes, we would be glad to help you with a custom design! To get started, please contact an Apollo preferred dealer. To ensure a smooth process, you will want to...
What artwork guidelines should I follow for cus...
Submit clean black & white line art or full-color files at 100% size. ROSCO’s standards (vector preferred, high contrast) are excellent references—Apollo follows similar best practices for sharp reproduction.
What do I need to know about my artwork when re...
While your artwork plays a major role in the type of gobo you need, your lighting fixture is the first factor to consider. You will need to verify whether your...
What information do I need to order a gobo?
Before you place an order with your preferred Apollo dealer, answer these questions: What date do you need your gobo? Add a few days to allow for unforeseen delays such as...
What warranty or support does Apollo provide fo...
Apollo stands behind its products through authorized dealers. Contact your dealer for specific warranty details, replacements, or technical support.